Khidmah (Aldar Group)

Khidmah (Aldar Group )

Khidmah, a renowned facilities management company headquartered in the United Arab Emirates, epitomizes excellence in service provision. With an impeccable track record spanning years, Khidmah offers a comprehensive spectrum of solutions, ranging from property services to integrated facilities management across residential, commercial, and mixed-use developments. What sets Khidmah apart is its relentless pursuit of innovation and sustainability, embedding cutting-edge technologies to elevate service standards. Their commitment goes beyond maintenance, emphasizing community-centric approaches that enhance living experiences. Through tailored strategies and proactive measures, Khidmah ensures operational efficiency, sustainability, and customer satisfaction. Their dedication to quality, coupled with a dynamic workforce and strategic partnerships, cements Khidmah's status as a leading force in the facilities management sector, trusted for its reliability, innovation, and unwavering commitment to excellence. The client sought a straightforward yet effective solution. We comprehended the EHSQ requirements by thoroughly analyzing the situation and understanding the objectives and goals. Employing a design-thinking approach, we engaged in discussions and interviews with client stakeholders and users before initiating the solution development. The newly created EHSQ solution enables workers to efficiently manage their daily activities, including incident reporting, auditing, inspections, permit management, and training. Furthermore, the company could generate analytics and reports with a single click. Over 1300 employees use the portal daily. The company saved its YoY licensing fee in terms of product purchasing.

Modules

• Risk Assessment - The admins can run various risk assessment tests and protocols to identify potential hazards, analyze what could happen if a disaster or hazard occurs, and find ways to mitigate them.
• E-Learning - The E-learning platform helps the management provide their employees with learning sessions for skill improvement.
• Asset Management - The asset management module involves building a portfolio of investments. The module includes assessing risks, finding opportunities, and developing an overarching strategy for reaching financial objectives.
• Observation Management - The portal enables management to observe the activities of the employees and take notes of what happens at the workplace.

Snapshots