Prompt responses via service Helpdesk, Livechat or Phone.
Being the team behind 365andUP.com, we know UPtime matters! All the servers are monitored round-the-clock via our custom monitoring solution or your pre-installed tools like Nagios, Zabbix etc.
Through our 24x7 uptime monitoring, we ensure all the services are up and running, server loads are minimal, and end-users are getting the right web page at the right time.
A bad server performance is usually the culprit in sub-par service quality. With 24x7 server monitoring and server audits, we will make sure all your servers are checked periodically for any performance issues and are fixed proactively.
SysAlly offers Multi-level (Level 1, 2, 3) Support & Maintenance using a Corrective, Preventive, Adaptive & Perfective approach across technologies and business domains.
SysAlly is versed in delivering seamless, hassle-free transitions and knowledge transfers from incumbent vendors or from the clients themselves. Each phase of transition is executed meticulously by gathering information across Business, Operational and IT viewpoints.
In the event of a server crash or data loss, real-time emergency alerts are issued, and our Level 3 engineers get to it. We have resources for data recovery from faulty drives too. Expert assistance and guidelines for data security will be provided to our customers in case of instances like these.
24x7x365 monitoring, and support of server infrastructure to ensure round-the-clock availability.
Prompt non-canned, personalized responses with good command of English.
Highly qualified server administrators from relevant IT disciplines.