DEDICATED SUPPORT
Focus on your business by having your servers and applications managed by people who know the technology inside out — Meet team SysAlly

We can help you.

SysAlly Engineers act as an extension to your office, a part of your staff, just in another location. Our team can work seamlessly with your existing team, extending the whole support team.

Unlimited Support

Your customers get unlimited support for virtually anything at no extra cost.

24x7 UPtime monitoring

Being the team behind 365andUP.com, we know UPtime matters! All the servers are monitored 24x7 via our custom monitoring solution or your specific product like Nagios, Zabbix etc.

Quality Audit

We have an in-house quality-auditing department. The support tickets are audited for technical and communication efficacy.

Preventive maintenance

One of the secrets of a successful business is ensuring that known issues are prevented before it’s raised, and this is where our Preventive Support comes as an advantage. All the servers are audited, hardened and performance-optimised on a regular basis.

Server Infrastructure design and setup

We will help you choose the server infrastructure most suitable for your requirements, and help you configure it.

Response times : Team will work as per your SLA.

The SysAlly advantage

  • 24/7 Server Monitoring
  • Unlimited Tickets/Incidents
  • Support Desk and Livechat support
  • Weekly Ticket/Incident Auditing
  • Periodical Server scan reports
  • Backup configurations and monitoring
  • Team works as an extension to your own support team Or As a fully managed support team with end to end support delivery
  • Availability of Level 3 Engineer, round the clock