SysAlly Engineers acts as an extension to your office and we act as a part of your staff, just in another location. Our team can work seamlessly with your existing team, extending the whole support team.
Your customers get Unlimited support for virtually everything. There is no additional cost involved.
Being the team behind 365andUP.com, we know UPtime matters! All the servers are monitored 24/7 via our custom monitoring solution or your specific product like Nagios, Zabbix etc.
We have an inhouse quality-auditing department. The support tickets are audited for technical and communication quality.
One of the key point to any business is making sure that the issues are prevented before it is raised, and this is where our Preventive support comes as an advantage. All the servers are audited, hardened and performance optimised on a regular basis.
We will help you choose the right infrastructure as per your requirements, and help you setup it.
Response times : Team will work as per your SLA.